Bad Vilbel Tourist Information now bears the German Tourism Association (DTV) quality seal “Certified Tourist Information”. The certification confirms the facility’s high standard of service and advice and is valid for the next three years.
Since early 2025, the Tourist Information has been operated by Stadtmarketing Bad Vilbel e.V. and, as part of the extensive DTV audit, has successfully met numerous quality criteria. The assessment covered, among other things, the external appearance, the range of tourism services, local infrastructure, as well as aspects of sustainability and networking.
Particular praise was given to the high quality of advice, the personal service, and the Tourist Information’s strong level of digitalisation. The facility achieved the maximum score specifically in the area of digitalisation. Digital services and modern information offerings now play a central role in visitor support and perfectly complement the personal service on site.
With this successful certification, Bad Vilbel Tourist Information underscores its commitment to offering visitors as well as local residents a modern, service-oriented, high-quality point of contact.
The award also further strengthens the city’s tourism development. In recent years, targeted investments have been made in tourism infrastructure – including expanding the cycling and hiking trail network, the Kneipp facility, and various cultural offerings and museums.
The DTV certification shows that Bad Vilbel is continuously developing as an attractive destination and a modern tourism location.
